FAQs
ANSWERS TO YOUR QUESTIONS
Company FAQs
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Product FAQs
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Performance FAQs
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Design FAQs
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Installation FAQs
FAQs about company
We are Manufacturer focus on outdoor solar powered lighting products.
Yes we offer 3-5 years warranty for our products
All EU standard certificates. CE ROHS FCC IP65 TUV SGS ISO9001 Wind-force MDSD
3-7 days for small order, 15-20 working days for bulk order
Yes, sample order for quality check is welcome.
We do have quick ship options for quantities of 10 or less. These ships within 2-5 days and there is no upcharge or minimum order. However, there are limitations in the selection of products and colors to the following:
BS-ML-9, BS-ML-12, FP-03A, FP-05A, FP-06A ( all default color: grey)
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send replacements with new order for small quantity in case of any defective parts replacement.
5000pcs /per month
TT / Wester union / Paypal/ LC. 100% TT for trial order, bulk oder 30% deposit and 70% balance before shipment.
Please Contact us for a quote and we can connect you with a lighting expert within 12hours.
FAQs about product
While solar lights generate their own power, it’s prime value is a much lower install cost. For a wired solution, the minimum cost of trenching for wires and a connection to the electrical grid is $25 a foot. This per foot cost can quickly increase depending on the terrain.
Over time, solar solutions are proven to be much more cost-efficient than grid-connected lighting. Installation of a PV streetlight doesn’t require any major work, such as groundwork, trenches, cable laying or electrical cabinets. Our solutions don’t need any maintenance for the first 10 years.
What’s more, by choosing streetlights running on green energy, there’s no more electricity bills. Together, these savings make solar streetlights much more competitive than their conventional, grid-tied counterparts. Today, the return on investment is very quick on some projects and immediate on others.
Off-grid solar street lights are entirely self-contained, making them ideal for isolated locations, without all the costs of cabling and grid connection. Also called photovoltaic or PV streetlights, they’re quick and easy to install, with no earthwork or trenches needed, allowing you to avoid the disruption and cost of trenching and remediation for electrical wires, so the range of possible applications is virtually limitless.
The key difference between led street public lighting and solar street lighting is their power source. Solar street lights use renewable energy. And because solar energy is free and will never run out, solar-powered led street lights are an ecologically friendly, cost-efficient and completely autonomous solution. They’re a perfect fit with the energy transition led by the government. Solar lighting also offers better availability, since it’s not affected by power outages.
If you’re looking at providing lighting for an outdoor space like a park, parking lot or pathway, solar is particularly well suited when:
The location would require a costly connection to an electrical grid
The install location gets at least 2 hours of direct sunlight a day
Lighting design specifications are within IES recommendation requirements
To recap, the key benefits of solar lighting are:
- no civil engineering, trenches, no wiring, grid connection or electrical cabinets
- no electricity bills & risk of blackouts.
-50% reduction in install cost
- 100% green energy & a smaller carbon footprint
- no maintenance for the first 10 years
During the daytime,the solar panels on top of the pole absorb the solar energy, turn them into electrical energy via a solar charge controller and store it in our Lithium-ion battery system, the smart battery gets recharged.. With PV light control technology, when dusk approaches, the built-in dusk sensor prompted the streetlight to turn on, after sunrise or at dawn, it switches off.
The level of lighting power is adjusted as part of the project to meet the specific requirements of each customer. For example, it can be set to produce brighter lighting at nightfall and in the early morning, with a lower level of illumination in the middle hours of the night to limit light nuisance and pollution. You can also customize with sensor dimming function as your project requirement.
HeiSolar's solar streetlights provide guaranteed lighting 365 nights a year, whatever the weather.
Our solar streetlights are designed and manufactured in Shenzhen China and have four main components:
- a high-performance LED light unit, rated at 6watts to 200 watts
- a LiFePO4 Lithium battery system for guaranteed lighting 365 nights a year, with customized smart programming
- a PV module composed of high-efficiency monocrystalline solar cells
- a pole and crosspiece, designed to withstand the highest wind loads and with optional surface treatment for projects where corrosion is an issue.
Every Smart solar streetlight manufactured at our Shenzhen plant in China undergoes stringent quality control before being shipped to all the world. On-site installation is quick and easy, taking less than one hour. Once installed, it’s immediately ready to use.
FAQs about performance
Yes. All of our solar lights turn on at dusk and turn off at dawn by default.
6-8 hours by direct sunshine
Per day 12hours, 3-5 continuous rainy days
HeiSolar's solar lights have the capacity to stay on all night provided they get an average of 2–3 hours of direct sunlight a day and their lighting profile is set to stay on all night. For times when conditions are less ideal, we have incorporated adaptive capabilities to ensure that the lights adjust their output so that they can stay on all night, every night.
Yes, all of our solar light equiped with microwave sensor technology, when it detect any movement objects, illumination levels will automatically be regulated from a ‘dim-mode’ to ‘full-brightness. Detect distance up to 15 meters, more accurate and sensitive.
What's the difference between Motion sensor and PIR sensor?
Microwave sensor also called radar sensor, works by emitting high-frequency electric wave and detecting people movement.
PIR sensor works by detecting environment temperature changing, which usually is 3-5 meters sensor distance.
Yes, each solar lights comes with a remoter which can be use for switches different working mode, we have 4 working mode can choose from
Yes, the lighting profile setting at the time of order will be programmed at the factory. A lighting profile can be changed for luminaires at any time through our big remoter ( only for technical person use).
Our fixtures’ estimated useful life is 15–20 years. PV module guarantees optimal power delivery for 25 years.
Our high-performance lithium batteries have a typical useful lifespan of 8–10 years.
During storage, lithium batteries will slowly discharge but should remain usable for a long time. Our lights’ adaptive capability will recharge a discharged battery in most circumstances by simply installing our light in a sunny location. When you connect the battery, you will see one of three scenarios, the light illuminates on for about 20 seconds, indicating a high charge level, the light flashes three times, indicating a low charge level,
or the light does not illuminate.
If you see either the steady illumination or the flashes, the light will easily charge itself in the bright sun. If the light does not illuminate at all, the battery is likely very low and may need recharging. Contact us for assistance in this case at info@heisolar.com
Our lights work best with 2–3 hours of direct sunlight. Without this, all of our solar-powered lights are equipped with our innovative Solar Lighting Controller (MPPT). The smart controller in each light is self-learning which allows the lights to predicatively adapt to their surroundings, providing a level of lighting performance and reliability unmatched in other solar products. A brief conversation will determine if we can provide the lighting levels you require. Please contact us at info@heisolar.com
Unlike most solar lights, our Smart control system of solar lights learn and adapt to its environment and therefore have the ability to predict and set the appropriate reserve levels to maintain good operation in adverse conditions. Under worst-case scenarios, the battery’s “autonomy” – its ability to operate without a re-charge – would be approximately 7 days.
Yes, our lights are designed and constructed to resist damage from vandalism. Most of our systems are designed for 145 mph winds. In hurricane zones, we’ve created systems that can handle winds up to 180 mph.
Yes, our lamp housing material is all die-casting aluminum, anti-rust, anti-corrosion
FAQs about design
The mounting height for luminaires will depend on the area to be illuminated and wind zone. Please refer to the installation height recommendation of each model on specification.
This varies by project. Generally, we recommend spacing luminaries at a distance approximately 5 to 6 times the mounting height. For example, luminaires mounted on a 16-foot pole would be spaced 80 to 96 feet apart. Please refer to the installation distance recommendation of each model on specification.
Yes, we can provide IES files for your project to do Dialux simulation
The right lighting distribution will depend on the goals and specifics of your project. Normally Type II for road lighting, Type III for area lighting. We’d be happy to discuss what would work best.
Absolutely! We’re always happy to talk about what light would be most suitable for your project. Call us at 0755 33115828 or contact us by email info@heisolar.com
FAQs about installation
We find that it typically takes about 5-7 minutes to install solar street light, solar bollards lights, solar flood light and 3-5 minutes for our solar garden lights
No. Because our lights are not tied to the electrical grid and they’re low voltage, it’s not required to have an electrical contractor.
Our lights have been designed to be easy to install, especially compared to both wired and other types of solar lighting. This is because:
Solar does not require a connection to the electrical grid, eliminating the need for trenching.
Our lights are integrated self-contained. This means that no assembly is required and there is no need to run wiring through the mounting pole from the solar module to the light.
We recommend concrete footings for luminaire poles and some solar garden lights that are mounted on the wall by using expansion screws.
Yes, we supply Hot-dip galvanized pole, tapered pole, octagonal pole, variable pole, copper pole, Hinged pole with solar luminaire together.
Yes, our poles come with anchor bolts as well as a metal template to ensure the anchor bolts are properly aligned.
Our lighting system is maintenance-free. The rain usually keeps the panels fairly clean. If in an area where the snow gets heavy, you may need to brush off the solar panels. However, given the solar panel’s angle, snow usually slides right off once the sun rises and the temperature goes up.